2018 Ford Flex
Mileage
89,851
Service Date
11/29/2023
Services Performed
- TECHNICIAN TEST DROVE THE VEHICLE AND VERIFIED THAT THERE IS A GRINDING TYPE OF NOISE COMING FROM THE VEHICLE WHEN TURNING. TECHNCIAN CHECKED THE VEHICLE AND VERIFIED THAT THE LEFT FRONT BALL JOINT HAS A LOT OF PAY CAUSNG THE AXLE TO SHIFT IN AND OUT OF THE TRANSMISSION. TECHNICIAN RECOMMEND REPLACING THE LOWER CONTROL ARM AND RE-TEST. AFTER REPLACING THE CONTROL ARM THE TECHNICIAN VERIFIED THAT THE NOISE IS STILL PRESENT. TECHNICAL THEN LIFTED THE VEHICLE AND WITH A STETHOSCOPE AND WITH ANOTHER TECHNICIAN THEY VERIFIED THAT THE DRIVE AXLE IS GRINDING. TECHNICIAN THEN REMOVED THE DRIVELINE FROM THE VEHICLE AND ONLY THEN DID THE NOISE GO AWAY. TECHNICIAN AT THIS TIME RECOMMENDS A NEW DRIVE LINE. THE DRIVE LINE IS ALL ONE PIECE.
- REMOVED AND REPLACED THE LEFT FRONT LOWER CONTROL ARM ASSEMBLY
- PERFORMED AN ALIGNMENT
- Changed Motor Oil & Replaced Filter, Added 6 QTS Premium Motor Oil, Lube Chassis, Check all Fluid Levels
- COMBINATION
- REMOVED AND REPLACED THE DRIVELINE (AXLE)
Lisa W. gave our service a 5 star review on 11/29/2023
